TY - DATA AU - Claudia Lehmann TI - Exploring Service Productivity T2 - Markt- und Unternehmensentwicklung Markets and Organisations SN - 9783658230364 PB - Springer KW - Business and Management KW - Business Strategy and Leadership UR - https://link.springer.com/openurl?genre=book&isbn=978-3-658-23036-4 ER -