TY  - DATA
AU  - Mario A Pfannstiel
AU  -  Christoph Rasche
TI  - Service Design and Service Thinking in Healthcare and Hospital Management
SN  - 9783030007492
PB  - Springer
KW  - Business and Management
KW  - Health Care Management
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-030-00749-2
ER  -