TY - DATA AU - Patricia Rossi AU - Nina Krey TI - Finding New Ways to Engage and Satisfy Global Customers T2 - Developments in Marketing Science: Proceedings of the Academy of Marketing Science SN - 9783030025687 PB - springer KW - Business and Management KW - Consumer Behavior UR - https://link.springer.com/openurl?genre=book&isbn=978-3-030-02568-7 ER -