TY  - DATA
AU  - John R  Bryson
AU  -  Jon Sundbo
AU  -  Lars Fuglsang
TI  - Service Management
SN  - 9783030520601
PB  - springer
KW  - Business and Management
KW  - Services
UR  - https://link.springer.com/openurl?genre=book&isbn=978-3-030-52060-1
ER  -