TY - DATA AU - Thomas Suwelack AU - Feng Xia Ang AU - Manuel Stegemann TI - Creating a Customer ExperienceCentric Startup T2 - Business Guides on the Go SN - 9783030924584 PB - springer KW - Business and Management KW - Customer Relationship Management UR - https://link.springer.com/openurl?genre=book&isbn=978-3-030-92458-4 ER -