TY - DATA AU - Jurg Meierhofer AU - Shaun West AU - Thierry Buecheler TI - Smart Services Summit T2 - Progress in IS SN - 9783031366987 PB - springer KW - Business and Management KW - Services UR - https://link.springer.com/openurl?genre=book&isbn=978-3-031-36698-7 ER -