Jean Harvey <br/><br/>
Complex Service Delivery Processes  Strategy to Operations 

 - Fourth edition 
 -  ASQ Quality Press  2021 
<br/><br/><label>ISBN: </label>9781636940052 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Industries <br/> Service<br/>BUSINESS & ECONOMICS <br/>Business planning.,Industrial efficiency.,Organizational effectiveness.,Service industries--Management.