TY  - DATA
AU  - Jean Harvey
TI  - Complex Service Delivery Processes
SN  - 9781636940052
PB  - ASQ Quality Press
KW  -  Industries
KW  -  Service
KW  - BUSINESS & ECONOMICS
KW  - Business planning.,Industrial efficiency.,Organizational effectiveness.,Service industries--Management
UR  - https://search.ebscohost.com/login.aspx?direct=true&db=e000xww&site=ehost-live&scope=site&AN=3508513
ER  -