"Hurst, Bernice" <br/><br/>
Handbook of communication skills 

 - 2 
 - London  Kogan Page  1996 
 - 320p. : ill. ;24cm. 
<br/><br/> includes bibliography and index 
<br/><br/><label>ISBN: </label>0749418400 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Oral communication