Kaplan, Craig <br/><br/>
Secrets of software quality : 40 innovations from IBM 

 - New York  McGraw-Hill  1994 
 - xv, 383p.  
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780079117953 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer software -- Quality control<br/>Software -- Quality management