"Ury, William L" <br/><br/>
Getting disputes resolved  designing systems to cut the costs of conflict 

 - 1 
 - San Francisco  Jossey-Bass  c1988 
 - "xxv,201p. : ill. ;23cm." 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>1555421253 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management