"Poirier, Charles C" <br/><br/>
Avoiding the pitfalls of total quality 

 - 1 
 - Wisconsin  ASQC Quality Press  c1996 
 - "xv, 244p. : ill. ;22cm." 
<br/><br/> Includes bibliography and index 
<br/><br/><label>ISBN: </label>0873893557 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic planning<br/>Total quality management