"Kanji, Gopal K" <br/><br/>
100 methods for total quality management 

 - 1 
 - New Delhi  Response Books  1996 
 - "vi, 237p. : ill. ; 24cm." 
<br/><br/> includes bibliographical references and index 
<br/><br/><label>ISBN: </label>8170365716 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management