"Crosby, Philip B" <br/><br/>
Quality is still free  making quality certain in uncertain times 

 - 1 
 - New York  Mcgraw Hill  c1996 
 - "xvii, 264p. : ill. ;23cm." 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0070145326 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance