Goetsch, David L <br/><br/>
Implementing total quality 

 - New Jersey  Prentice-hall  1995 
 - ix, 285p. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0-13-180886-9 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management--Total quality<br/>Total quality management