TY  - DATA
AU  - Tim Buckley Owen
TI  - Successful Enquiry Answering Every Time
SN  - 9781783301935
PB  - Facet Publishing
KW  -  Archives & Special Libraries
KW  -  Library & Information Science
KW  - Information retrieval.,Information services--Great Britain--Quality control.,Libraries--Customer services--Great Britain.,Public services (Libraries)--Great Britain.,Reference services (Libraries)--Great Britain
KW  - LANGUAGE ARTS & DISCIPLINES
UR  - https://search.ebscohost.com/login.aspx?direct=true&db=e000xww&site=ehost-live&scope=site&AN=1513180
ER  -