TY  - DATA
AU  - Cedric F. Jacob
TI  - Mastering Zendesk
SN  - 9781786461049
PB  - Packt Publishing
KW  -  General
KW  -  System Administration
KW  - COMPUTERS
KW  - Customer relations--Management.,Customer services--Computer programs.,Management information systems
UR  - https://search.ebscohost.com/login.aspx?direct=true&db=e000xww&site=ehost-live&scope=site&AN=1453390
ER  -