TY  - DATA
AU  - Maria de la O Hernandez-Lopez-Lucia Fernandez Amaya
TI  - A Multidisciplinary Approach to Service Encounters
T2  - Studies in Pragmatics
SN  - 9789004260153
PB  - Brill
KW  -  Communication Studies
KW  - Business communication.,Communication in marketing.,Customer relations.,Intercultural communication
KW  - LANGUAGE ARTS & DISCIPLINES
UR  - https://search.ebscohost.com/login.aspx?direct=true&db=e000xww&site=ehost-live&scope=site&AN=992547
ER  -