TY  - BOOK
AU  - Kalakota, Ravi
AU  - Robinson, Marcia
TI  - E-business : roadmap for success
SN  - 8178080567
CY  - Boston
KW  - Customer Relationship Management -- CRM
KW  - Decision support systems
KW  - E business
KW  - E-commerce
KW  - Enterprise Resource Management -- ERP
KW  - Supply Chain management
N1  - Includes index
ER  -