Wainwright, Gordon R <br/><br/>
Tricky business letters : persuasive tactics on paper 

 - Hyderabad  Universities Press  1999 
 - x, 182p.   
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>8173712247 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Business letters