Murphy, Herta A <br/><br/>
Effective business communications 

 - 7 
 - New York  McGraw-Hill  2001 
 - xxii, 617p.   
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>007044398X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Business report writing<br/>Commercial correspondence