Galloway, Dianne <br/><br/>
Mapping work processes 

 - Chennai  Productivity Press  1997 
 - viii, 89p.  
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>81-85985-31-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Work design<br/>Work processes -- Planing -- Flow chart