"Arnold, John D" <br/><br/>
When the sparks fly  resolving conflicts in your organization 

 - 1 
 - New York  Mcgraw Hill  c1993 
 - "xii, 236p. : ill. ;24cm." 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0070025673 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Industrial relations