Kolarik, Willam J <br/><br/>
Creating quality : process design for results 

 - New York  McGraw-Hill  1999 
 - xii, 641p.  
<br/><br/> Includes bibliographical references. 
<br/><br/><label>ISBN: </label>71164286 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production engineering<br/>Quality control