TY  - DATA
AU  - Fottler, Myron D.-Ford, Robert C.-Heaton, Cherrill P.
TI  - Achieving Service Excellence
T2  - ACHE Management Series
SN  - 9781567933277
PB  - Health Administration Press
KW  -  Practice Management & Reimbursement
KW  - Clinical competence.,Consumer satisfaction.,Customer relations.,Health attitudes.,Health services administration.,Medical care.,Medical care--Customer services.,Medical care--Quality control.,Medical personnel.,Organization.,Patient compliance.,Patient satisfaction.,Public relations.,Vocational qualifications
KW  - MEDICAL
UR  - https://search.ebscohost.com/login.aspx?direct=true&db=e000xww&site=ehost-live&scope=site&AN=309553
ER  -