Jayaraman, M S <br/><br/>
Business process reengineering 

 - New Delhi  Tata McGraw-Hill  1994 
 - xv, 219p.  
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0-07-462169-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business process reengineering<br/>Information technology management<br/>Reengineering