"Brinkman, Rick" <br/><br/>
Dealing with people you cant stand  how to bring out the best in people at their worst 

 - New York  Mcgraw Hill  c1994 
 - "xvii,199p. : ill. ;22.5cm." 
<br/><br/><label>ISBN: </label>0070078386 
<br/><br/><label>Subjects--Topical Terms: </label><br/>"Psychology, Industrial"<br/>Interpersonal communication<br/>Interpersonal relations