Walford, Robert B. <br/><br/>
Business Process Implementation for IT Professionals and Managers 

 -  Artech House, Inc.  1999 
<br/><br/><label>ISBN: </label>9780890064801 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Knowledge Capital<br/>BUSINESS & ECONOMICS <br/>Management information systems