TY  - DATA
AU  - Neu, C. R.-Anderson, Robert H.-Bikson, Tora K.
TI  - Sending your government a message : e-mail communication between citizens and government
SN  - 9780833027542
PB  - RAND Corporation
KW  -  Email Servers
KW  -  System Administration
KW  - Administrative agencies--United States--Communication systems.,Electronic mail systems--United States.,Executive departments--United States--Communication systems
KW  - COMPUTERS
UR  - https://search.ebscohost.com/login.aspx?direct=true&db=e000xww&site=ehost-live&scope=site&AN=48001
ER  -