Willis, Mark R. <br/><br/>
Dealing with Difficult People in the Library 

 -  ALA Editions of the American Library Association  1999 
<br/><br/><label>ISBN: </label>9780838907603 
<br/><br/><label>Subjects--Topical Terms: </label><br/> General<br/> Library & Information Science <br/>Communication in library science--United States.,Libraries and readers--United States.,Public libraries--Public relations--United States.,Public libraries--Security measures--United States.<br/>LANGUAGE ARTS & DISCIPLINES