"Wilson, Paul F" <br/><br/>
Root cause analysis  a tool for total quality management 

 - 1 
 - New Delhi  Tata Mcgraw Hill  c1993 
 - "xiii,216p. : ill. ;23cm." 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>0074624962 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Problem solving<br/>Total quality management