"Murphy, Herta A" <br/><br/>
Effective business communication 

 - 7 
 - New York  Mcgraw Hill  c1997 
 - "xxii, 617p. : ill. ;25cm." 
<br/><br/> includes bibliographical references and index 
<br/><br/><label>ISBN: </label>71145079 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Commercial correspondence