TY  - BOOK
AU  - Devendra Kumar Bhatt
AU  - Aparna Raj
TI  - Quality management systems : concepts, strategies and requirements
SN  - 81-7391-783-3
CY  - New Delhi
KW  - ISO 14000
KW  - ISO 9000 -- Quality assurance
KW  - Quality management
N1  - Includes bibliographical references and index
ER  -