Swetmon, Bill R <br/><br/>
Communication skills for the 21st century : how to understand and be understood 

 - Chennai  Eswar Press  2006 
 - viii, 166p.   
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>8178740370 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication skills