TY  - BOOK
AU  - Volkema, Roger J
TI  - Negotiation toolkit : how to get exactly what you want in any business or personal situation
SN  - 9788120335554
CY  - New Delhi
KW  - Business management  Negotiation
KW  - Management  Negotiation
KW  - Negotiation  Techniques
N1  - Includes index
ER  -