Radhakrishnan, R <br/><br/>
Business process reengineering : text and cases 

 - New Delhi  Prentice-Hall  2008 
 - xiv, 273p.  
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9788120335677 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business process reengineering<br/>Information technology management