TY  - BOOK
AU  - Radhakrishnan, R
AU  - Balasubramanian, S
TI  - Business process reengineering : text and cases
SN  - 9788120335677
CY  - New Delhi
KW  - Business process reengineering
KW  - Information technology management
N1  - Includes bibliographical references and index
ER  -