"Pall, Gabriel A" <br/><br/>
Process centered enterprise  the power of commitments 

 - 1 
 - Boca Raton  St.Lucie Press  2000 
 - "xxix,325p. : ill. ;24cm." 
<br/><br/> includes bibliography and index 
<br/><br/><label>ISBN: </label>1574442392 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service<br/>Industrial management<br/>Organisational change<br/>Reengineering (Management)