TY  - BOOK
AU  - Aalst, Wil Van Der
AU  - Hee, Kees Van
TI  - Workflow management : models, methods, and systems
SN  - 9788120337947
PB  - New Delhi
KW  - Management
KW  - Workflow management
N1  - Reprint year 2009. includes bibliographical references and index
ER  -