Chaffey, Dave <br/><br/>
E-business and E-commerce management : strategy,implementation and practice 

 - 3 
 -  New Delhi  Pearson Education  2009 
 - xxviii, 663p. : ill.   
<br/><br/> Inudes index. 
<br/><br/><label>ISBN: </label>9788131725184 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relationship Management  CRM<br/>E-business<br/>E-commerce<br/>E-marketing<br/>Supply chain management