Shearer, Clive <br/><br/>
Everyday excellence : creating a better workplace through attitude, action, and appreciation 

 -  New Delhi  Pearson Education  2006 
 - xvii, 251p.   
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>8131716953 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business development<br/>Management excellence<br/>Teamwork<br/>Workplace development