Fearn-Banks, Kathleen <br/><br/>
Crisis communications : a casebook approach 

 - 4 
 -  New York  Routledge  2011 
 - xi, 383p.  
 - Communication series .
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780415880596 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis communication<br/>Crisis management<br/>Environmental crisis<br/>Natural disasters<br/>Public relations  Management<br/>Social media