Mertins, Kai, Ed. <br/><br/>
Knowledge management  concepts and best practices 

 - 2 
 -  New Delhi  Springer  2003 
 - xxxi, 383p.   
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9788184891881 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business process oriented knowledge management<br/>FKMAudit<br/>Knowledge management