Venkatachalam, T A <br/><br/>
Business process 

 -  New Delhi  PHI Learning  2011 
 - xv, 316p.   
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9788120341920 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business organizations<br/>Business process reengineering (BPR)<br/>Organizational structures