TY  - BOOK
AU  - Narayana V
AU  - Ganapathy K
AU  - Prakasa Rao K S
TI  - Understanding ISO 9000:2000
CY  - Secunderabad
KW  - ISO 9000 Series Standards
KW  - Quality control
KW  - Quality control--Standards
KW  - Total quality management
N1  - PB
ER  -