Kamin, Maxine <br/><br/>
10 steps to successful customer service 

 -  Cengage Learning  Delhi  2010 
 - xviii, 170p.   
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9788131515082 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Build trusting relationship<br/>Customer service  Success<br/>Tips(Success)  Customer service