TY  - BOOK
AU  - Ravi Kalakota
AU  - Robinson, Marcia
TI  - E-business 2.0 : roadmap for success
SN  - 9788177581164
CY  - New Delhi
KW  - Customer Relationship Management -- CRM
KW  - Decision support systems
KW  - E business
KW  - E-commerce
KW  - Enterprise Resource Management -- ERP
KW  - Supply Chain management
N1  - Includes bibliographical references and index
ER  -