TY  - BOOK
AU  - Taylor, Ken
TI  - Fifty ways to improve your telephoning and teleconferencing skills
SN  - 9788125041634
CY  - Hyderabad
KW  - Confrence calls -- Organisation
KW  - Teleconferencing skills
KW  - Telephone call -- Preparation
KW  - Telephone call -- Typical situations
N1  - CDBK4377
ER  -