Milakovich, Michael E <br/><br/>
Digital governance : new technologies for improving public service and participation 

 - New York  Routledge  2012 
 - xx, 351p.   
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780415891448 
<br/><br/><label>Subjects--Topical Terms: </label><br/>E-Governance<br/>Internet -- Public administration