TY  - BOOK
AU  - Nitin Bhatnagar, ed.
AU  - Mamta Bhatnagar, ed.
TI  - Effective communication and soft skills : strategies for success
SN  - 9788131760345
CY  - Delhi
KW  - Communication skills
KW  - Conflict management
KW  - Effective communication
KW  - Emotional skills
KW  - Soft skills
KW  - Spoken and written english
KW  - Time-management skills
N1  - Includes bibliographical references
ER  -